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Help · The antechamber

A quiet answer,
before you knock.

Find practical guidance about access, membership and the archive. If something still needs attention, send a private message below.

Questions, by subject

Start with what changed.

Access troubleshooting

01

Access & admission

Why can’t I open a gallery?

Anonymous visitors remain at the threshold. A free Visitor account can open the galleries selected for Visitors. The complete archive requires active Witness or Founder Witness access.

What happens after I request admission?

Your Visitor account becomes an Applicant account while the request is pending. You can continue through Visitor galleries. If admission opens and an invitation is issued, it will be sent to the email attached to your private account.

My access says expired or unavailable. What now?

For expired paid access, review billing in the customer dashboard. If access is unavailable or revoked and appears incorrect, email [email protected].

02

Your private account

Is my pseudonym visible to other members?

No public profile, member directory or member comments are part of PRIVATE DARK. Your pseudonym identifies your private account and credential.

Where can I manage my account?

Use Your account for identity and access settings. Paid membership billing is managed through the customer dashboard.

Can I close my account?

Email [email protected] to ask about closing your account. The final closure terms, including how long account information must be kept, are still under preparation.

03

Membership & billing

What are the membership prices?

Witness membership is US$9.99 monthly or US$99 annually. Founder Witness is a personal, non-transferable US$499 lifetime credential, limited to numbers 001–100 and lasting while PRIVATE DARK exists.

Where do I cancel or renew?

Use the customer dashboard for current billing controls. The complete renewal, cancellation and refund policy is still under preparation and must reflect the validated checkout behavior before publication.

What is included with Founder Witness?

Founder Witness includes present and future regular galleries while PRIVATE DARK exists. Custom commissions, physical products and any future premium services are outside the credential.

04

The archive & files

Can Witnesses download photographs?

High-quality digital editions for personal use are planned. Resolution, format, download flow and the final personal-use licence still require approval. Production masters remain reserved.

May I repost or redistribute a gallery?

The proposed personal-use terms do not permit public reposting, resale, redistribution, model training or presenting the work as your own. Review the clearly marked legal draft; it is still under preparation and is not effective policy.

Are the characters real people?

No. PRIVATE DARK is an authored photographic fiction. Every character is fictional and adult. Each session is generated, directed, curated and finished under a singular photographic vision.

Still unresolved?

Leave a note at the door.

For help with access, membership or your private account, write to PRIVATE DARK support. Never include a password or full payment-card number.

Private support

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